Frequently asked questions
Field of Screams includes dark areas, loud sounds, strobe lights, fog machines, uneven terrain, and frightening visuals.
Attendees enter at their own risk. Field of Screams is not liable for any injury, accident, or lost property incurred during attendance.
This experience is NOT recommended for:
Individuals with heart conditions, epilepsy, or sensitivity to light/sound
Those who are pregnant
Anyone with mobility concerns (though efforts are made to accommodate when possible)
Alcohol or illegal substances
Weapons or dangerous objects
Smoking or vaping in queue or maze areas
Outside food or drink (excluding medical needs)
Masks that cover the entire face, including Halloween costume masks
Q: What if I show up on the wrong night?
We understand that plans can change, and if you arrive on a different night than the one specified on your ticket, we'll do our best to accommodate you. However, priority entry will be given to guests with tickets for the correct date and time slot. If your preferred time slot is sold out, you may need to wait for the next available entry. Please note that tickets purchased for our discounted nights are only valid on those specific evenings and cannot be used on regular or peak nights.
Q: Do I get a refund if I leave early or skip a maze?
Field of Screams respects your choices. We do not offer refunds for guests who choose to leave the event early or decide not to experience all of the mazes. However, if you need to leave before completing all of your maze entries, you're welcome to return on another night to use the remaining portion of your ticket—just bring it back with you. We encourage everyone to explore the full event, but participation is always up to you.
It's crucial to remember that it's the ticket holder's responsibility to ensure they can attend the date on which they purchased their ticket. Field of Screams will not offer refunds if the ticket holder is unable to participate in the event for any reason. This policy is in place to ensure fairness to all guests and to maintain the integrity of the event.
It's important to note that field of Screams does not offer refunds if a ticket holder chooses to leave the event early or decides not to enter every maze at the event.
Q: Do you offer refunds if the weather is bad?
No. All ticket sales are final, and no refunds are issued due to weather unless the event is officially cancelled by Field of Screams for safety reasons. In the rare case of a full event cancellation, announcements will be made on our website and social media pages, and ticket holders will be contacted with rescheduling or refund options.
Q: What happens if it rains or snows?
Field of Screams operates rain, shine, or snow. Our event is designed to run in all types of Okanagan fall weather, and some of the best scare nights happen under stormy skies! Please plan to dress appropriately for the conditions, as most of the event takes place outdoors.
Q: Should I dress a certain way for the event?
Yes — dress for the weather and for comfort. This is an outdoor event set in an open cornfield. We recommend dressing for the environment—expect some mud, uneven ground, and the possibility of getting a little dirty or wet. Leave your favourite outfits and luxury items at home. Field of Screams is not responsible for any damage to personal belongings.
We recommend:
Warm layers and waterproof outerwear
Sturdy, closed-toe shoes or boots (expect mud or uneven ground)
Gloves, hats, and extra layers on colder nights
Avoid costumes or clothing that drag on the ground or could snag inside the mazes
Q: Do you offer refunds if the weather is bad?
No. All ticket sales are final, and no refunds are issued due to weather unless the event is officially cancelled by Field of Screams for safety reasons. In the rare case of a full event cancellation, announcements will be made on our website and social media pages, and ticket holders will be contacted with rescheduling or refund options.
Q: How will I know if the event is cancelled?
We’ll post all official weather-related updates or cancellations on our Facebook and Instagram pages, as well as on our website at fosokanagan.com. Please check those sources before attending if weather conditions are severe.
All access to the event—including parking, entrance, and exit—is from St. Anne's Road. Once you arrive, follow the signs and the directions of our parking attendants, who will guide you into the cornfield parking area. We've designed the layout to keep traffic flowing smoothly so you can get parked and into the fun as quickly as possible!
Our parking lot opens at 6:00 PM, giving you time to get settled before check-in begins. We start accepting prepaid tickets and processing payments at 6:30 PM. The mazes officially open at 7:00 PM, so arriving early will help you beat the long lines and make the most of your night!
Here are the food truck vendors we’ll have on site this season:
Meenu Indian Cuisine
TLC Foods
Mac and Cheese / Ogopogo Donuts
Just Dawgin’ It
Spirit Beach Cantina
Black Cat Crossing Freeze Dried Candy
Our ticketing system is flexible—if you can't make it on the date or time shown on your ticket, you don't need to change it. We'll still honour your ticket on any other night of the event as long as space is available. That said, we do give priority to guests arriving with tickets for the correct date and time. Please note that tickets purchased for our discounted nights are only valid on those specific evenings and cannot be used on regular or peak nights.
If you'd prefer to update your ticket to reflect your new plans, you can do so easily through our ticketing website.
https://fosvernon.fearticket.com
You will see a box that says, "Upgrade your existing order." Click on that and follow the directions to make any changes you wish.
Field of Screams is designed to thrill and scare and is best suited for teens and adults. While we don’t recommend the event for children under 12, it’s ultimately up to parents to decide what’s appropriate for their child.
We have a no-touch policy, which protects both our actors and our visitors. Please respect this rule.
There is a no-drinking-alcohol policy, which we will be enforcing. It is for the safety of our actors and visitors. If there is even the slightest indication that an individual has been drinking, they will be asked to leave and return at a later time. NO EXCEPTIONS.
We’re always looking for fun, enthusiastic people to join our Halloween family! While scare actors are our most visible team members, we also hire for positions such as security, parking attendants, point-of-sale cashiers, ticket scanners, and support helpers for our actors. If you enjoy working with people and want to be part of something unforgettable, visit our “Become an Actor” page or email us at fosactors@gmail.com to express your interest.
Field of Screams thrives thanks to the incredible support of our sponsors. From in-kind donations like paint and equipment to cash sponsorships, our partners help make the magic (and mayhem) possible. In return, we offer high-visibility exposure to tens of thousands of guests through on-site banners, website promotion, social media, radio and print ads, as well as our massive queue-line projection screen. Want your business to be part of the region’s most thrilling Halloween tradition? Please email us at info@fosokanagan.com to learn more about sponsorship opportunities!