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FREQUENTLY ASKED QUESTIONS

Below you can find our most frequently asked questions. For any other enquiries, please fill out our form on the CONTACT page.

Refund Policy.

Suppose Field of Screams cannot operate due to changes in regulation or for any other reason. In that case, we will offer full refunds minus an administration fee to cover the credit card charge.

It is the ticket holder's responsibility to ensure they can attend the date that they purchase their ticket, and Field of Screams will not be offering refunds if the ticket holder cannot participate in the event for any reason.

Field of Screams does not offer refunds if a ticket holder chooses to leave the event early or decides not to enter every maze at the event.

Field of Screams does not require proof of ID for ticket holders. If your ticket gets stolen or if another party uses your key, Field of Screams is not responsible for any lost or stolen tickets.

How scary? Suitable for kids?

We generally say that the event is for young adults and adults only, but it is at the parents' discretion if they choose to bring their children under 12 years of age. 

Are there any rules for the event?

We have a no-touch policy which protects our actors as well as our visitors. Please respect this rule.
 

There is a no drinking alcohol policy which we will be enforcing. It is for the safety of our actors and visitors; if there is the slightest indication that an individual has been drinking, they will be asked to leave and come back another time. NO EXCEPTIONS.

Becoming a sponsor for Field of Screams?

We have been fortunate enough in the evolution of Field of screams to have partnered with fantastic sponsors who have been an integral part of helping us put on this great event. If you are a business that would like to become part of this fun-filled event, please contact us directly via email at fosvernon@gmail.com.

Where do I park?

All parking for the event will be in the corn field; there will be signage directing you where to go and parking attendants to keep the traffic flowing. Entering and  Exiting the event will occur off of  St. Anne's Road.

What time does it start?

We will be accepting prepaid tickets and payments starting at 6:30 PM, the mazes open at 7:00 PM.

Changing Or Upgrading Ticket

If you cannot make it for the date or time on your ticket, you don't need to change your date and can use your ticket for any time or date. We have designed our system that way!

We prefer guests show up on the time and date of their ticket, but we honour all unused tickets throughout the event calendar. 

 

If you feel more comfortable with the proper date on your ticket, you can edit your ticket straight from our ticketing website.

 

https://fosokanagan.fearticket.com/event/orderticket/eventid/1367

 

At the bottom right, you will see a box that says, "Upgrade your existing order."  click on that and follow the directions to make any changes you wish.

Can I be a part of the event?

We have been fortunate enough to have staff and volunteers from day one. Unfortunately, not everyone can return every year, and we are always looking for individuals to fill our vacancies.

 

We will be posting online for positions that need to be filled from actors, security, parking attendants, point-of-sale, or to fill in as a support helper for our actors. If you are an individual who likes to have fun, enjoys interacting with people, and wants to become part of our Halloween family, please fill out the form on our "Become An Actor" page or email fosactors@gmail.com.

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